Privacy Policy

1. Information We Collect

When you make a purchase, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.

2. Age Verification

In compliance with the New Zealand Sale and Supply of Alcohol Act 2012, we verify that all customers are 18 years or older before completing a purchase. Age verification records are maintained as required by law.

3. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To comply with legal obligations including alcohol sale record-keeping
• To improve our products and services

4. Information Sharing

We do not sell your personal information. We share data only with service providers necessary to fulfil orders (Stripe for payments, courier services for delivery).

5. Data Security

We use industry-standard security measures to protect your information. All transactions are encrypted using SSL/TLS. Payment processing is handled by Stripe, which is PCI DSS compliant.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. Contact us at privacy@fieldandflorence.co.nz to exercise these rights.

7. Cookies

We use essential cookies for site functionality, including maintaining your shopping cart and age verification status. We use Cloudflare Web Analytics, which does not use cookies or track personal data.

8. Contact

For privacy-related enquiries, contact us at privacy@fieldandflorence.co.nz .